WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:

18-30 business days

The delivery fee is determined by the weight of the selected goods. The cost per kilogram varies by region.

Standard delivery is free for orders $400. The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

7-20 business days

The delivery fee is determined by the weight of the selected goods. The cost per kilogram varies by region.

During peak seasons and promotional sales, delivery might take a little longer.

WHERE DOES BZPET DELIVER?

The delivery of goods in any country will be carried out from Monday to Friday. If there are any problems during the delivery process, please feel free to contact us (poppyzhou26@gmail.com） promptly. We will do our utmost to help you solve it.

At present, we offer delivery services to the United States, Japan, the European Union, Canada, Norway, Singapore, Saudi Arabia, the United Arab Emirates, Thailand, Qatar, Malaysia, the United Kingdom, South Korea, Turkey, Vietnam in Africa, Switzerland, Mexico and New Zealand. The delivery fee varies from 6 to 30 US dollars depending on the delivery area, the quantity and quality of the selected goods.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 48-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.

Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.